We have made 1000s of memorial quilts. This has taught us so much about how people deal with their grief. We’ve also learned how they deal with and feel about the clothing of the person they lost.
The focus of this article is the timing of making a memorial quilts. Below I will share our experience of making quilts too soon after the death of a loved one. I will go into the issues of making a quilt too soon and why you should wait.
We knew as soon as she left that we were in trouble. It was way too soon for us to have accepted her clothing. And we were right.
Now if you’re thinking, it’s none of our business how soon after someone dies they send us their T-shirts or clothing. And you would be right. That is, until it is our business. When we are blamed for decisions they make, and when they refuse to pay, it then becomes our business.
(None of the photos in this article are of Karen's quilts.)
There are a number of issues with having a T-shirt/memory quilt made so soon after someone dies.
When someone you love dies, part of your brain dies too. When my husband Larry died, my head buzzed for the first month. I was there, but not there. Slowly, over a number of weeks and months, my brain settled down and I was able to start thinking again.
Making important decision in this time period should be avoided.
We showed her the order form and our emails to her showing she had indeed asked us to use blue. Again, she is angry about this.
Before you decide to have a quilt made, make sure you are okay with the decisions you need to make. If your brain is not functioning, step back and wait.
Two weeks after Karen dropped off her clothing, she came across two more T-shirts she wanted to include in her quilt. We told her that it was too late. We were too far into the quilt too include additional items. Again, she was angry with us.
Give yourself time to go through everything and find all the clothing you want to include.
Don’t commit to having a number of quilts made until you know if you can afford them. This happens more often than you might think!
We believe that this was Karen’s main issue. Ultimately, we think she just doesn’t have the money to pay for the quilts. I am sure when she began the process, she thought she would have the resources to pay.
Many times it’s an implied threat that if you don’t reduce the price of my quilt, I will talk bad about you. This is an awful thing to do to any business. It’s selfish. Our pricing is up front. You will know exactly how much your quilt will be before we begin making the quilt.
Businesses know which customers use this ploy. We all have a list of bad customers that we keep so we know not to do business with them again.
While we sympathize with Karen and are sorry for her loss, we cannot give our quilts away. As a small business, we are proud to support fifteen families. They rely on us like we rely on them.
We went above and beyond for Karen. We wanted her to be comfortable with us and know that her T-shirts were in the good hands. We wrote everything down and kept copies of every conversation we had. In the end, nothing we did, or could do, made her happy. It was just too soon for her to handle the emotional and financial stress of such a large project.
Planning a memorial quilt or pillow?
Here are step-by-step directions for ordering your Too Cool quilt or pillow.
Based on over 30 years of experience, here are our suggestion on having a memory quilt made.
We would suggest you wait a minimum of three months before you begin the process of having a quilt made. This is the earliest that we will work with you. We know from experience that any sooner is a recipe for heartache.
Don’t begin a memorial quilt project until you know you can afford to have the quilt(s) made. It may take many months to figuring out your new reality.
If you are wondering if it is too soon to have a memorial quilt made, it probably is. Take your time! We will be here when you are ready.
To learn more about memorial quilts and pillows, visit our Learning Center.
We have over 200 articles about all aspects of memorial and T-shirt quilts.